Terms of service

Effective Date: January 1, 2026
Last Updated: January 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the Contrax AI website, platform, applications, and related services (collectively, the “Service”), operated by Nomyad LLC (“Nomyad,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Company Information

Company: Nomyad LLC
Service Name: Contrax AI
Website: https://contraxai.tech
Support Email: contrax@nomyadllc.com
Business Address: 15246 Wildwood Circle, Westlake, FL 33411

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration & Security

To access certain features of the Service, you may be required to create an account (“Account”). You agree to provide accurate information and keep it current.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized access or security breach.

We may suspend or terminate your Account if we reasonably believe the Account is compromised or used in violation of these Terms.

4. The Service (What Contrax AI Provides)

Contrax AI provides tools that may help users analyze, organize, summarize, and manage contract-related information and workflows. The Service may use artificial intelligence and machine learning to generate results, insights, recommendations, summaries, or other outputs (“Outputs”).

You understand and agree that:

  • Outputs may contain errors or be incomplete.
  • Outputs should be independently verified before use.
  • You are solely responsible for decisions and actions taken based on the Service.

5. Legal Disclosure & No Legal Advice

Legal Disclosure: Contrax AI, operated by Nomyad LLC, is not affiliated with or associated with the Defense Logistics Agency (DLA) or any other U.S. government agency.

The information, content, tools, and Outputs provided through Contrax AI are for general informational purposes only and do not constitute legal advice. Contrax AI is not a law firm, does not provide legal services, and use of the Service does not create an attorney-client relationship.

You should consult with a qualified attorney before making legal decisions, interpreting contracts, or taking any action based on information or Outputs generated by the Service.

6. User Responsibilities

You agree that you will:

  • Use the Service only in compliance with all applicable laws and regulations.
  • Ensure you have the legal right to upload, store, and process any content or documents you submit.
  • Verify Outputs before relying on them.
  • Maintain the confidentiality of any sensitive information you choose to upload.
  • Use the Service at your own risk.

You are solely responsible for all actions, decisions, and outcomes resulting from your use of the Service.

7. Prohibited Uses

You may not use the Service to:

  • Violate any law, regulation, or court order.
  • Infringe or violate third-party rights (including intellectual property rights).
  • Upload or process Content you do not have permission or legal rights to use.
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service.
  • Resell, lease, sublicense, or commercially exploit the Service without written authorization.
  • Interfere with, disrupt, or attempt to gain unauthorized access to systems, accounts, or networks.
  • Upload viruses, malware, or harmful code.
  • Use the Service for deceptive, fraudulent, or malicious purposes.

We reserve the right to investigate and take action, including suspension or termination, for any misuse.

8. Subscriptions, Billing & Payments

Some features of the Service may require payment. If you purchase a subscription or paid plan:

  • You agree to pay all fees and applicable taxes.
  • Fees are non-refundable except where required by law or explicitly stated.
  • We may change fees or pricing with prior notice.
  • Failure to pay may result in suspension or termination of access.

All payment processing may be handled by third-party payment processors, and their terms may apply.

9. Trials, Beta Features, and Changes to the Service

We may offer free trials, promotional access, or beta features. Beta features are provided “AS IS” and may contain bugs or limitations.

We may modify, suspend, or discontinue any feature or portion of the Service at any time, with or without notice.

10. Intellectual Property

10.1 Our Intellectual Property

The Service, including software, source code, design, branding, and all related intellectual property, is owned by Nomyad LLC or its licensors and protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your internal business or personal use, subject to these Terms.

10.2 Your Content

You retain ownership of the content, documents, and data you upload to the Service (“Content”).

You grant Nomyad LLC a limited license to host, store, process, and display your Content solely to provide, maintain, and improve the Service.

11. AI Outputs, Accuracy, and No Warranty

The Service may generate Outputs using machine learning or artificial intelligence. You acknowledge and agree:

  • Outputs may be inaccurate, incomplete, or unsuitable for your specific needs.
  • Outputs are not guaranteed to reflect current laws, contract standards, or regulatory requirements.
  • You must review and verify Outputs before relying on them.

12. Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect and use information:
Privacy Policy: https://contraxai.tech
(Or link directly once published: https://contraxai.tech/privacy)

13. Confidentiality & Sensitive Information

The Service may process contract-related and potentially sensitive information. While we implement reasonable safeguards, you acknowledge:

  • No system is completely secure.
  • You are responsible for determining what Content is appropriate to upload.
  • You should not upload highly sensitive personal data unless necessary.

14. Third-Party Services and Integrations

The Service may include features that integrate with third-party tools or services. We do not control third-party services and are not responsible for their availability, content, policies, or actions.

Your use of third-party services may be governed by their own terms and privacy policies.

15. Termination

You may stop using the Service at any time.

We may suspend or terminate your Account immediately if:

  • You violate these Terms,
  • You fail to pay fees (if applicable),
  • We suspect fraud, misuse, or security risks,
  • We are required to do so by law.

Upon termination, your right to use the Service ends, and we may delete or disable access to your Account and Content consistent with our retention practices.

16. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOMYAD LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE,
  • THE OUTPUTS WILL BE ACCURATE OR RELIABLE,
  • THE SERVICE WILL MEET YOUR REQUIREMENTS,
  • DEFECTS WILL BE CORRECTED.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • NOMYAD LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
  • NOMYAD LLC WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES RESULTING FROM RELIANCE ON OUTPUTS GENERATED BY THE SERVICE.

IN NO EVENT WILL NOMYAD LLC’S TOTAL LIABILITY EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO USE THE SERVICE IN THE PAST 3 MONTHS, OR
  • $100.00 USD IF YOU HAVE NOT PAID ANY FEES.

Nomyad LLC disclaims any liability for actions taken or not taken based on use of Contrax AI.

18. Indemnification

You agree to indemnify, defend, and hold harmless Nomyad LLC and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising out of or related to:

  • Your Content,
  • Your use of the Service,
  • Your violation of these Terms,
  • Your violation of any law or third-party rights.

19. Governing Law & Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to jurisdiction and venue in those courts.

20. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting updated Terms on the Service or by other reasonable means.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms.

21. Contact

If you have questions about these Terms, contact us at:

Nomyad LLC (Contrax AI)
Email:
contrax@nomyadllc.com
Website: https://contraxai.tech
Address: 15246 Wildwood Circle, Westlake, FL 33411